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| Deciding on a course for your sales strategy brings up many questions.
We answer some of these questions below to help you understand how
BizThinker can improve the effectiveness of your company's resources
and help increase your profitability. |
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| We are focused exclusively in the B2B space with a very experienced
team of sales associates. This means that our clients never need to
worry that a sales associate who was selling magazines or long distance
service to consumers yesterday will be assigned to your business tomorrow
to make that critical call to new prospects to discuss your new product
and/or service. |
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| You should consider outsourcing based on the fact that most successes
come when people are doing what they do best. We have a long history
of successfully generating leads and appointments for companies that
are targeting other businesses as prospective clients. Your sales
people are good at closing sales from qualified leads. The effectiveness
of your organization will be optimized when they are doing what they
do best (and like to do) and we're helping them on the front end by
providing great leads, which will improve your overall close rate. |
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| Pricing varies based on the complexity and the size
of your program. Contact us for more information. |
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| Our commitment is to have a program up and running within two weeks
from the date a contract with us is signed. If you need a start-up
in a shorter time frame we will adjust to meet your needs.
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| We encourage our clients to be involved in the development and the
monitoring of their programs as much as they wish. Most tend to get
involved in the development of the scripts, monitoring the results
on a daily or weekly basis and participating in routine monitoring
calls. However, we are very capable of putting the program together
and delivering the results without much ongoing involvement from the
client if they so choose. |
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| We can obtain lists of prospects to call on behalf of our clients
based on the type and location of business that they are trying to
reach. We also work with lists provided by our clients if they already
have them. If our clients choose to have us obtain lists on their
behalf, we pass on the costs without any mark-up. |
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| There are many items that affect predictive dialing performance.
Here are a few. They are in the format of a questions and answer.
Ask the following question and insert the topic within the question
mark. If you have a question and it is not answered on this website,
contact us at 888.444.0061, or email us at: info@bizthinker.com.
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- How does/do "?" affect telemarketing performance and success?
- Answering Machine Detection
- Dialing speed
- Dialing methods (speed, auto, screen, agent, progressive, power, predictive, preview)
- List Management
- List Selection
- Manual dialing verses predictive dialing
- No Answer Ring Count
- Predictive dialing
- Speech Rate
- What is/are "?" and how does it affect your performance and success?
- Abandonment or abandoned calls
- Answering Machine Detection
- Caller ID
- Do Not Call List>
- Drop rate
- Legislative issues
- Nuisance calls
- Regulated calling times
- Time zone calling
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| Question: If you don't charge call centers
a fee to work with your campaign clients, then how do you make money
by referring us to those clients? |
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| Answer: Our campaign clients have either already paid us to introduce
you to them, or they pay us when your call center is successful with
their campaign. |
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| Question: We already have staff members who
find campaign clients for our call center. Why do we need to establish
a relationship with the BizThinker Group? |
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| Answer: BizThinker does not wish to take the job of anyone on your
staff. Having a relationship with the BizThinker Group will only expand
your call center's availability to obtain even more great campaign
clients. In the event your call center does not currently enjoy a
highly qualified and effective business development manager, look
no further. BizThinker can supply your call center with fantastic
clients at no extra cost to you for years to come. |
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| Question: What makes a BizThinker client so
special and unique? |
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| Answer: The BizThinker staff is comprised of all all-star team of
professionals from our industry, many of them recruited from successful
call centers. In fact, most our recruited staff members were the owners
of call centers. Please do not think for a minute, however, that we'll
be going after your key staff members. We will be the first to put
a non-compete clause in writing with your call center to assure you
of this. The expertise of our staff members ensures that a BizThinker-endorsed
campaign client has been extensively screened long before we refer
that client to your business development team for review. |
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| Question: What types of clients and campaigns
does your company endorse and outsource to vendors? |
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| Answer: Our campaign clients have included inbound clients, outbound
clients, lead-generation clients, and fund-raising (not for profit)
groups. Our clients have compensated our referred call centers on
both an hourly and pay incentive basis. Our business development team
is constantly being bombarded by new prospective clients who are eager
to have their campaign accepted by BizThinker, which means that only
the best clients with the most profit potential for referred call
centers will be endorsed by BizThinker. |
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| Question: What are the qualifications your
company requires to gain a campaign client referral? |
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| Answer: Our clients provide us their desired qualifications, and
we pre-screen the call centers that are interested in that particular
client's campaign. The final acceptance of any referred call center
is always up to our campaign clients. Our clients have worked with
manual dialing vendors with small staffs, as well as Top 20 vendors,
depending upon their prerequisites. |
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| Question: Besides the availability of more
campaign clients, what are some of the other advantages of establishing
a relationship with BizThinker? |
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| Answer: Due to our staff members' extremely diverse range of experience
in the telemarketing industry, BizThinker is highly qualified to help
call centers succeed in all phases of any campaign, including: providing
tips on TSR and CSR training; advisement of TSR and CSR incentive
and "spiff" programs to boost production for our mutual
client's campaign: scripting and just about any other call center
situation that may arise. Of course, these services are free to any
call center when that call center is representing one of our referred
campaign clients. |
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