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| Consistent communication with clients is essential to the success of any project. Motivational Marketing's standard operating procedure calls for every department and each staff member to adhere to a strict set of communication criteria and reporting mechanisms - both internally developed and customized to the individual program/client needs. |
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| Our standard reporting process includes: |
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| Daily Lead/Contact Profile Information transmitted via fax or email in an easy to read Word document lead sheet and/or an ASCII file format (i.e., Excel, Text, Access, etc.) compatible with our client's database. |
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| Detailed Weekly Progress Reports that include all of the information relating to the previous week's productivity and results (i.e., hours, dials, contacts and final dispositions). |
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| A Lead Summary & Tracking Report is typically generated on a monthly basis or at project conclusion. This report is a summary of leads produced for that period and enables our clients to measure their ROI and follow up sales progress. |
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| Customized reports always available upon request. For a comprehensive analysis of your current TeleServices requirements, or just to learn more about our services, please call 1-800-819-3021 or email MMI. |
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